ZindSa · Zindagi Ka Sathi

Privacy Policy

ZindSa Privacy Policy (saransh)
Prabhavi: 28 Aug 2026 · EWUS Technologies

1. DATA SWARAJ - humara mool niyam: aapka janm-vivaran (tithi,
samay, sthan), parivar ke naam aur unki janm-tithiyan, kundli,
daan-record, sankalp - ye SAB sirf aapke phone par rehta hai. Ye
humare server par kabhi nahi jata - paid report ke liye bhi
nahi.

2. Login sirf Google Sign-In se hota hai. Server par sirf: naam
aur email (yahi aapki login-pehchan hai) aur - agar aap khud
Settings mein dein to - WhatsApp reminder ke liye phone number.
Pro ya report kharidne par uska billing record (Razorpay/Play
order id, raashi, store-region). Jo guru ZindSa par seva dene ke
liye register karte hain, unka KYC bhi server par rehta hai:
pehchan-dastavez, UPI handle aur parampara/dharm (unki apni
sahmati se, listing ke liye).

3. AAPKA DHARM SERVER PAR JATA HAI - ise hum ghuma-phira kar
nahi likhenge. App chalate waqt wo hamare apne server ko chhote
istemal-sanket bhejti hai: kaun sa kadam hua, kaun si bhasha,
kaun sa dharm, ek random device-id, aur desh/rajya jitna mota
ilaka (GPS KABHI nahi). Aapke dharm ka naam is sanket mein hota
hai aur server par store hota hai. Report kharidne par bhi
dharm, report ka star aur bhasha bhi server par record hoti hai.
App mein koi teesre pakshe ka analytics ya vigyapan SDK hai hi
nahi - ye sanket sirf hamare server tak jate hain. Ye sanket
TABHI jate hain jab aap Settings mein "istemal-sanket saajha
karein" khud chalu karein - by default ye BAND hai (opt-in),
band rehte hue kuch bhi ikattha ya bheja nahi jata, aur dobara
band karte hi bhejna ruk jata hai aur jo bacha ho wo mita diya
jata hai. App pehli baar khulne par ye bhi poochti hai ki aap
18 saal ya usse zyada ke hain ya nahi (aapki apni ghoshna, hum
ise jaanch nahi sakte); "nahi" kehne par ye sanket chalu ho hi
nahi sakte, lekin app ka koi hissa band nahi hota.

4. Guru Connect: ZindSa guru-seva ka bhugtan process nahi karta -
seva ki raashi seedhe guru ko jaati hai, uska koi Razorpay/order
record ZindSa ke server par nahi banta. Booking (kis guru se, kab),
chat-sandesh server par encrypt karke rakhe jaate hain aur 90 din
baad mita diye jaate hain. Call ka signaling (jodne ki takniki
jaankari) call khatam hote hi server se mita diya jata hai. Call
ki awaaz/video humare server par KABHI record ya store nahi hoti.

5. Location sirf aapke phone par prayog hoti hai (suryoday/namaz
samay, aas-paas ke sthal Maps mein kholne ke liye). Hum ise
server par nahi bhejte. Location-pill par jagah ka NAAM dikhane
ke liye phone ka apna OS reverse-geocoder istemal hota hai - OS
ka reverse-geocoder Google se seedha baat kar sakta hai (hamare
server se hoke nahi; lat/lng humein ya humare server ko kabhi
nahi milta). OS geocoder available na ho ya offline ho to app
apne bundled on-device dataset se naam nikalti hai, koi network
call ke bina.

6. AI Salahkar ko sirf aapka prashn, dharm aur bhasha jaate hain -
naam, janm-vivaran ya koi pehchan nahi jati. Aapka prashn, dharm
aur bhasha ZindSa ke apne server par process hote hain. Kisi bhi
AI provider ko kuch nahi bheja jata. Jawab ZindSa ke apne
satyapit shastra-bhandar se taiyar kiya jata hai. Baat-cheet
humare server par store nahi hoti; server par sirf ek ginti
rakhi jati hai (aapne us din kitne prashn puchhe, kitne jawab
sune) taaki fair-use seema laagu ho sake. Jawab ko awaaz mein
sunne par wahi jawab-text Google ki TTS sewa ko jata hai.

7. "Is vachan mein galti hai?" wali galti-report: aap jo bhejte
hain - passage id, jo text screen par dikha, bhasha, dharm aur
aapka likha note - wo hamare server par aata hai, aur BINA aapke
khate se jude (gumnaam) rakha jata hai. Isi wajah se khata
mitane par ye report nahi mitti; use hataane ke liye
support@zindsa.com par likhein.

8. Darshan: jab tak aap play nahi dabate, iske baare mein kuch
bhi aapke phone se bahar nahi jata. Play dabate hi aapka phone
YouTube (Google) se judta hai, aur unhe aapka IP pata aur aap
kya dekh rahe hain, mil jata hai.

9. Hum aapka data kisi ko bechte nahi, vigyapan ke liye prayog
nahi karte. App mein vigyapan hai hi nahi.

10. Khata mitana: app ke Settings mein "khata mitao" se aapka
khata aur usse juda saara server-record (naam, email, phone,
billing/booking/report, chat, guru-KYC) turant mita diya jata
hai; chahen to support@zindsa.com par likh kar bhi karwa sakte
hain. Do cheezein iske baad bhi rehti hain aur hum ise chhupate
nahi: (a) point 3 waale istemal-sanket delete nahi hote - unse
sirf aapke khate ki kadi hata di jati hai, aur dharm/bhasha wali
gumnaam row bani rehti hai; (b) point 7 wali galti-report, jo
shuru se hi gumnaam hai. Is phone ka data aap khud mita sakte
hain - Settings mein "is phone ka data mitao" se (dharm, bhasha,
janm-vivaran, parivar, kundli, daan, sankalp, location, sabhi
reminder aur bache hue istemal-sanket), ya app hata kar. Ye
sirf phone par asar karta hai - server par kuch nahi badalta.

Prashn: support@zindsa.com